Hi there,

We are excited to let you know that we've revamped how the way sessions work at Hyra and makes it easier and convenient for everyone to create and host a session. Take a look at today's changelog!

Session Policies

Session Policies allows workspace administrators to control how many sessions users can claim as host during the current assignment period.

This feature also allows them to limit which events can a staff member host.

If a staff member has already reached their maximum sessions hosted, a notification will appear. However, if the workspace administrators enabled "Allow override" in the session policy, staff members can go past the limit by clicking the button below the notification.

For more information on how to create a session policy, click here.

Schedule-ahead Adhoc Sessions

In this update, staff members can now schedule-ahead any adhoc sessions. They can select any time during the day they would like to schedule their session and click Save.

Workspace Administrators can limit the minimum gap between sessions to how many maximum sessions per day in the session settings under the Adhoc section.

Customizable Sessions

In this update, staff members can now also customize the look of a session by changing it's name, banner, description and time of a session.

To customize your session, simply click the 3 dots on the upper-right corner of the session.

Please do note that you'll need the following permission:

• Change name of adhoc session (for name, banner and description)
• Change time of adhoc session

Bug Fixes

In this update, we've also fixed the following issues:

• Fixed issue with sessions ical where user could not save changes
• Fixed issue with the onboarding popup where users with a location suppression could not complete the flow
• Fixed issue with outbound emails
• Fixed issue with billing portal not loading for some users
• Fixed issue with downloading images from logbooks/perm bans etc

Hi there,

In today's update, we've revamped how the time off system works on Hyra and allows your group to further customize based on your current policies.

Customize Time Off Types

In today's update, workspace administrators can now disable time off types that your workspace doesn't use. These disabled types won't appear in the request form.

By default, all time off types are enabled. However, you are able to disable them by simply going to Workspace Settings > Inactivity.

Time Off Policies

This update also introduces Time Off Policies in Hyra where workspace administrators can limit how many days per period their staff members can take a Time Off.

When a policy is enabled to a staff member/s, they will see a list of all of their available days below the request form.

The staff's available days are also shown on their Directory Profile under Time off tab.

To create a policy, simply go to Workspace Settings > Inactivity > Policies. You can select how often time off limits reset. All limits are counted within each period.

Note: If a policy is disabled for a specific time off type, there's no limit on how many days per period a staff member can request.

Hi there!

We've shipped a new small feature which allows you to categorise your sessions and helps your staff members to filter sessions in their session calendar.

To create a session tag:

1. Go to Workspace Settings > Sessions > Tags and click the + icon.
2. Click the Pencil icon to edit the tag.
3. Give it a name and select a colour for the tag.
4. Hit Save to save your changes.

To delete a tag, simply click the X icon beside the pencil icon and click Delete to confirm deletion.

Hi there!

We've shipped a new small feature which allows you to change the name of an adhoc session event.

To get started, enable the Change name of adhoc session on your desired roles.

Within the Sessions, users can click the pencil icon to edit the name of the session.

Developers

This new feature relies on the sessions:edit_adhoc_name permission.

When retrieving session events, if the name_override property is set, this should be used instead of schedule.name

Hi there,

On today's update, we are excited to launch Workspace Analytics and Personal Views in the Staff Dashboard! Check out today's changelog:

Workspace Analytics

Workspace Analytics helps your department to visualize trends at a glance.

Compare trends between a few days to all-time activity and drill into the details by simply hovering over any point in the chart!

Access the Analytics page by going to Staff > Dashboard then clicking the View Analytics button in the top-right corner.

Personal Views

We've updated the Views feature to give you more control. In today's update, you can now create custom views that are private to you!

To create a personal view, head to the Staff Tab and scroll down until you see Personal View. Click the + icon and create your new view!

Thanks for your continued support!

Hi there!

We've got another set of updates and improvements now available in Hyra.

Sessions Attended and Sessions Hosted Assignments Specific Session Types

We've added the option to have Sessions Attended and Sessions Hosted Assignments only use specific session schedule types.

Log Out Button for Non-Workspaced Users

We've added a logout button for those who do not have access to a workspace on the 'Getting Started' screen

Bugs Fixed and Others

• Fixed bug where edit pencil would show for users who could not edit user details in Directory Profile due to permissions
• Fixed bug where column width was not set on changing column display on Views
• Optimised database query for the Staff Dashboard
• Fixed issue where custom workspace icons would show as non-square aspect ratio in some areas of UI

Thanks for your continued support!

Hi there,

We're happy to share new updates to make session scheduling easier for everyone! Here are the change logs for today's update:

Updated Session Recurring Logic

In this update, you are now able to make customizable session repeating logic for your session.

For more information on how it works, check out our updated article here: https://help.hyra.io/en/articles/12783134-creating-sessions

Workspace Logo

In this update, you can now also change your workspace logo. You can head to Workspace Settings > Home and upload a shiny new logo there!

Archived Role Groups

You are now able to archive role groups to keep your session settings clean! Simply click Archive to all role groups that you don't need and they will move to a different tab!

Developer API Updates

In this update, we've also updated the Session API and released new endpoints for developers to use!

Click here to access the changelog: https://new.hyra.io/news/126721-developer-api-updates

That's all for today's update! We can't wait to hear what you think! Share your feedback with us on our Community Server or via the Live Chat!

Cheers!

Sam

Hi there,

In-line with our recent update, we've introduced an update with the Sessions API and released 15 new endpoints for developers.

Sessions API

In the Sessions API, cron_expression is now legacy and will be replaced with interval_unit and interval_value .
​
This update also added the following fields in the Session API:

• days_of_week
• recurrence_end_type
• recurrence_end_date
• excluded_dates
• timezone

For the Timezone, we suggest selecting any of these timezones for optimal performance:
​

"UTC",
 "America/New_York",
 "America/Chicago",
 "America/Denver",
 "America/Los_Angeles",
 "Europe/London",
 "Europe/Paris",
 "Europe/Berlin",
 "Asia/Tokyo",
 "Asia/Shanghai",
 "Australia/Sydney",

New API Endpoints

The following API Endpoints are now able to be used with a Developer API key. For full documentation, please refer here: https://api.hyra.io/docs/#/ for now.
​

Assignments

Labels

Role Groups

That's all for today's update! We wish you all the best in updating your new and improved systems using the new API endpoints we've released.

Cheers,

Sam

Hi there!

We're excited to announce a much-requested update to Role Groups!

Starting today, you can create multi-slot roles. With this new system, you can simply assign a specific number of slots to a single role (up to 50 slots per role).

💡 Tip: We recommend creating new sessions and role groups to smoothly transition your workspace to the new system. Be sure not to delete the current session to preserve session data in your workspace.

We can't wait to hear what you think! Share your feedback with us on our Community Server or via the Live Chat!

Cheers,

Sam

Hi there,

We've been at work on a few updates and fixes to make Hyra even better and safer for everyone

Two-Factor Authentication

We've launched Two-Factor Authentication to make your account safer for any bad actors.

To setup your Two-Factor Authentication, head over to Preferences > Account and enable Two-Factor Authentication.

Once setup is done, when you sign into Hyra, you will need to enter a verification code generated from your authenticator app.

Passkeys

In this update, we've also launched Passkeys. This lets you sign in to Hyra securely using Face ID, Touch ID or Windows Hello instead of a password.

To use Passkey when logging in, simply type your username and Hyra will automatically request a prompt for your passkey. Once done, it will quickly direct you to your workspace!

As always, you can still use your password as a backup method when you first sign into Hyra using a new device.

Expiring Suspensions

In this update, we've updated the Logbook to allow HR members to create expiring suspensions on Hyra.

For workspaces that have Auto Ranking enabled, once the suspension expired, Hyra will automatically rank the user back to it's original rank.

Comments on Session Logs

In this update, we've launched a way for staff members to create comments on Session Logs. This can be used to provide justification if someone needs to remove a staff member from the session log.

Bug Fixes

• Fixed an issue on the Session Calendar where if you go back a week, it will moves you back 7 days.

We’re continuously working to improve your experience, and we look forward to hearing your feedback on these updates!

Cheers,

Sam