Latest News from the Hyra team
Hi there,
We are happy to introduce Feedback Portals — a new way for group owners to collect feedback in a centralized platform.
Additionally, we've also improved the accuracy of our Activity Tracking module in this update. Check out the details below:
The Feedback Portal is a public site where any registered Hyra user can post feedback, like feature requests or bug reports. It completely replaces the old system of using Discord bots, giving your development team one centralized place to track everything.
You've already seen how we use the feedback portal to collect ideas and decide what to build next for Hyra—now, it’s time to let everyone use it for their own communities.
⚠️ To enable feedback portal, you'll need the Workspace Administrator permission.
To enable the feature, head over to Workspace Settings and under Feedback, you can change the looks of your site and create different boards for different types of feedback.
In each board, you can customize how it looks, post categories and the stages of a post.
What are stages?
A 'Stage' tracks the status of a feedback. As no two feedback types are the same, community managers can set different stages per board following their development process.
Following the update, workspace administrators can now assign the following roles to their staff members to help them moderate the portal.
Note: Many of these permissions can be abusive if given to the wrong people (like removing comments or posting on someone's behalf). To make sure all feedback is accepted fairly, please ensure you only select these roles for your staff members.
For staff members that can access the Feedback portal as an administrator, a staff panel is found on the right side of the post allows you to manage a post. From changing it's status, category and more.
In addition, we are also happy to announce that we'll be moving the feedback portal of Hyra to https://app.hyra.io/feedback/UTeZFFBG/feature-requests
As always, you can still be able to access the portal by simply typing https://feedback.hyra.io.
In this update, we've also made improvements to the Activity Tracking system. By introducing a heartbeat system and an improved module, we are able to improve the accuracy of the activity tracking system. While this change is entirely under the hood (meaning you won't notice any visual difference), this makes tracking more reliable.
What should I do as a Workspace Owner?
No changes are needed to your end. Even to those who forked the module to fit their specific needs.
That's all for today's update! If you have any questions, feel free to reach out to us and for those who have any suggestions on the next feature update, let us know in our brand-new feedback portal!
Hi there,
We're happy to release a small update in Knowledge which allows your staff members to know which staff members are in each departments.
Staff Directory allows you to know which staff members are in different departments, different ranks and more.
For HR members, you can hide a staff member in the Directory by going to the staff's profile and click Hide from Directory.
Including in this update, developers are now also able to create a team-based activity tracker by using the script found in under For Developers:
https://help.hyra.io/en/articles/12781173-setting-up-activity-tracking
Hi there!
We're happy to release Timesheets, a way for department members to view and manage a user's activity.
You can go to Staff tab then click Timesheets to access your staff's timesheets. You can use the date picker to select specific date and search for a user by using the search bar.
For more information or guide, check out the article linked here: https://help.hyra.io/en/articles/14587766-timesheet
Hi there! We’ve updated the way the Home page works so workspace administrators can tailor it to their team. The Home page is now a customisable dashboard of widgets that you can arrange, resize, and choose from.
Every workspace is different. Some teams care most about assignments and the leaderboard; others want announcements and birthdays front and centre. With a custom Home layout, you can:
The default layout (Games, Intranet, Quick Links, Birthdays, New Team Members) remains a good starting point; you can change it when you’re ready and reset anytime if you want to go back.
Hi there,
We’re excited to introduce Views V3, now available in public beta.
Views V3 brings a new way for your team to explore and understand data, helping you make more informed decisions with greater flexibility.
With two new layouts – Grid and Card – Views V3 are our most customisable views yet, designed to adapt to the way your team works.
You can also now expand and adjust the timeframe of your data using a simple dropdown, making it easier to analyse trends over time.
Hi there,
We are excited to let you know that we've revamped how the way sessions work at Hyra and makes it easier and convenient for everyone to create and host a session. Take a look at today's changelog!
Session Policies allows workspace administrators to control how many sessions users can claim as host during the current assignment period.
This feature also allows them to limit which events can a staff member host.
If a staff member has already reached their maximum sessions hosted, a notification will appear. However, if the workspace administrators enabled "Allow override" in the session policy, staff members can go past the limit by clicking the button below the notification.
For more information on how to create a session policy, click here.
In this update, staff members can now schedule-ahead any adhoc sessions. They can select any time during the day they would like to schedule their session and click Save.
Workspace Administrators can limit the minimum gap between sessions to how many maximum sessions per day in the session settings under the Adhoc section.
In this update, staff members can now also customize the look of a session by changing it's name, banner, description and time of a session.
To customize your session, simply click the 3 dots on the upper-right corner of the session.
Please do note that you'll need the following permission:
In this update, we've also fixed the following issues:
Hi there,
In today's update, we've revamped how the time off system works on Hyra and allows your group to further customize based on your current policies.
In today's update, workspace administrators can now disable time off types that your workspace doesn't use. These disabled types won't appear in the request form.
By default, all time off types are enabled. However, you are able to disable them by simply going to Workspace Settings > Inactivity.
This update also introduces Time Off Policies in Hyra where workspace administrators can limit how many days per period their staff members can take a Time Off.
When a policy is enabled to a staff member/s, they will see a list of all of their available days below the request form.
The staff's available days are also shown on their Directory Profile under Time off tab.
To create a policy, simply go to Workspace Settings > Inactivity > Policies. You can select how often time off limits reset. All limits are counted within each period.
Note: If a policy is disabled for a specific time off type, there's no limit on how many days per period a staff member can request.
Hi there!
We've shipped a new small feature which allows you to categorise your sessions and helps your staff members to filter sessions in their session calendar.
To create a session tag:
To delete a tag, simply click the X icon beside the pencil icon and click Delete to confirm deletion.
Hi there!
We've shipped a new small feature which allows you to change the name of an adhoc session event.
To get started, enable the Change name of adhoc session on your desired roles.
Within the Sessions, users can click the pencil icon to edit the name of the session.
This new feature relies on the sessions:edit_adhoc_name permission.
When retrieving session events, if the name_override property is set, this should be used instead of schedule.name
Hi there,
On today's update, we are excited to launch Workspace Analytics and Personal Views in the Staff Dashboard! Check out today's changelog:
Workspace Analytics helps your department to visualize trends at a glance.
Compare trends between a few days to all-time activity and drill into the details by simply hovering over any point in the chart!
Access the Analytics page by going to Staff > Dashboard then clicking the View Analytics button in the top-right corner.
We've updated the Views feature to give you more control. In today's update, you can now create custom views that are private to you!
To create a personal view, head to the Staff Tab and scroll down until you see Personal View. Click the + icon and create your new view!
Thanks for your continued support!